Don’t let conflict hinder your team’s success

Many of us have experienced team conflict when it hasn’t been resolved. Some of us avoid situations because we just don’t know how to handle them confidently. Conflict is a natural part of any team dynamic. Different people, different personalities, different interests – A clash is inevitable. If left unaddressed, it can lead to decreased productivity, strained relationships, and potentially time-consuming HR issues.

In this bite-size training course, you will explore practical techniques for identifying, addressing, and managing conflicts within your team. You will understand the impact of unaddressed conflict on the team and the organisation. You will be able to apply effective conflict resolution techniques to address and manage conflicts and prevent them from escalating.

Gain the skills and confidence to handle conflict effectively. Invest in your team’s growth and harmony by enrolling onto this Managing Team Conflict course.

Video Content

All of our courses are Video-based, adding life to the training experience by making it effective and engaging.

Video-based training increases learner engagement and participation and reduces cognitive overload, maximising retention.

Self-paced Learning

Be in control of your own learning experience by jumping in and out of our training courses, as and when you need to. We promote flexible learning and our causes are easily accessible.

Spend as much time or as little time engaging with particular lessons or course material depending on your own unique needs and interests.

Course Activities

We have a number of self-reflective and learning activities to assess your understanding of the information learned.

Our training is actionable with we provide top tips of how you can implement what you have learned back in your workplace.

Meet your Instructor

Marian is an accomplished and passionate Senior Learning & Development Specialist at Teal Learning Solutions.

She is committed to igniting the passion in others to learn and grow in their roles. Marian has always believed that people are the most important asset to any company.

She has mastered her learning and development skills while working in the Hospitality Industry over the past 22 years and specialises in Leadership and skills training.

Marian looks forward to sharing her love of learning & development and helping you on your journey to tap into your true potential.

Course Curriculum

Managing Team Conflict
Introduction
What is Conflict?
Common Causes and Sources of Conflict in a Team
Emotional Intelligence and Self-Awareness
Self Management and Developing Social Skills
Resolving Team Conflict
Developing your Mediator Skills
Prevention is Better than Cure

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